Returns & Exchanges
At STIIIZY, we stand behind the quality of our products and offer a 30-day return policy for unused merchandise in its original packaging. Please note that due to safety regulations, certain items such as consumables and personalized hardware may be ineligible for return.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
Ship to STIIIZY
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing